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Troubleshooting: Appointments Scheduled Outside of Business Hours

Scheduling an appointment outside of your established scheduler office hours (commonly referred to as ' The Midnight Hour Appointment') will prevent it from being seen on the Scheduler.  To view or edit this appointment you will need to change your Scheduler Day and Time Settings

  1. Click Settings, from the Schedule Actions menu.
  2. Edit the Start of day or End of day drop-down to align with when the appointment time was scheduled.
  3. Click Save.
  4. The appointment will be visible on the scheduler. 
  5. Edit the appointment or complete another action.
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