Introduction to WebPT Outcomes
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Use WebPT Outcomes as a part of your evidence-based documentation and data-driven clinical best practices. As the rehab therapy industry shifts to value-based payment models, therapists must deliver outcomes to patients, referring physicians, and insurance companies that reflect meaningful functional improvement.
Outcomes data are valuable because they are tied to the effectiveness of care. When providers collect and analyze this information, they empower themselves to improve care, streamline operations, identify best practices, and guide business decisions.
WebPT Outcomes can be successfully implemented into your daily workflow and the data you collect fuels your organization's ability to prove your value to patients, referring providers, and payers. By utilizing WebPT Outcomes, you will be able to make data-driven adjustments to treatment and implement best practices for your clinic.
WebPT Outcomes Benefits:
- Improve patient care
- Better market yourself and your practice
- Maximize clinical performance
- Position yourself and your peers as key healthcare players
- Influence payment rates
Consistent data collection is the key to success for WebPT Outcomes. For that reason, you can control how WebPT Outcomes functions in your clinic with outcomes-specific options in your Clinic Settings. To learn more about the step-by-step process of enabling WebPT Outcomes, review our article on WebPT Outcomes Settings.
Outcomes Patient Intake
Outcomes Patient Intake allows you to administer an outcomes survey before the patient’s appointment, speeding up the intake process. There are three methods available to stage a patient’s outcomes intake questionnaire. The three methods are:
- Kiosk Mode: The patient uses a clinic device, such as a tablet, to fill out the questionnaire in the clinic, before their appointment.
- Fill Out Now: Clinic staff transcribes the patient’s answers in the questionnaire on the patient’s behalf. (Typically used when paper surveys are completed).
- Send to Patient: The patient receives an email with instructions for completing the questionnaire at home before the appointment.
Outcomes in Documentation
WebPT Outcomes Surveys can be added when documenting during the patient visit. You can add the OMT on all evaluative note types, like, Initial Exam, Progress Note, Re-exam, or Discharge Summary.
To learn more about the process of adding WebPT Outcomes Management Tool to your evaluative note documentation, review the Outcomes in Documentation article.
The WebPT Outcomes reports are where you can gain actionable insights about patient improvement, therapist expertise, areas of improvement, and more.
Note: Many of the WebPT Outcomes reports only contain patients with a complete data set.
Company Reports focus on tracking and measuring how your organization is performing in terms of:
- Clinical Outcomes Snapshot and Trends
- Patient Dissatisfaction
- Duration of Care
- Pain Scale Improvement
- Patient Perception
- Utilization (use of these questionnaires throughout treatment)
Use these reports to determine if your organization has adopted the use of OMTs consistently throughout care. Remember, OMTs ask patients to rate their pain scale, share their patient satisfaction feedback, and record their outcomes scores based on answering a series of questions.
Monitor how you’re doing as a company by running these reports monthly can help you identify areas of opportunity such as how consistently OMTs are administered, patient perception feedback, and duration of care. They help you to hold your therapists accountable for delivering the best care they can.
There are 7 Company Reports in WebPT Outcomes:
- Clinical Dashboard
- Clinical Outcomes Summary
- Clinical Outcomes Trending
- Duration of Care
- Pain Scale Improvement
- Patient Perception
Key Terms and Definitions
Entered Date: The date the OMT was input into the EMR and connected to a finalized evaluative note.
Staged: This status means an OMT has been submitted but is not yet connected to an evaluative note. The date the item was submitted is given also.
MCID: The minimal clinically important difference (MCID) is the smallest change in a treatment outcome that a patient would identify as meaningful. If the MCID is met or exceeded, the therapist can be reasonably certain that the patient has made a functional improvement.
This category of reports allows you to get specific information from your patients and the OMTs they have submitted. Running these reports monthly provides the objective data you need to increase the efficacy of your treatments. It also proves your value to your patients and that your treatment works. This data also plays a role in developing a referral network with local physicians and can improve your negotiations with payers.
There are 8 total Patient Reports in WebPT Outcomes:
- Dissatisfied Patients
- Missing Discharges
- Patient Dashboard
- Patient List
- Patient Outcomes Tool Progress
- Patient Pain Scale Progress
- Patient Visit
- Patient Visit - Medicare G Codes
National Reports allow you to see how your clinic stacks up among competitors and how your patient’s progress compares to that of your peers in the clinic. Overall, National Reports show you how you rank in the rehab therapy industry. These reports show risk-adjusted OMT data.
There are 4 total National Reports in WebPT Outcomes:
What is a complete data set in WebPT Outcomes?
A complete data set is comprised of a completed outcomes survey on the Initial Evaluation and Discharge Summary. However, if the case has a Progress Note with a completed outcomes survey and the patient was Quick Discharged, the system will convert the Progress Note Survey to a Discharge survey. This ensures a complete data set for patients who self-discharge or are otherwise unable to complete their course of care.
What should I do if I need to change the OMT questionnaire mid-treatment?
If you encounter a situation where the diagnosis has changed enough to warrant a different OMT, you may want to consider creating a new case (this is very easy with the Evaluation Copy functionality). If you attempt to switch the questionnaire mid-treatment, the case will not appear in your outcomes data because it is impossible to achieve a full data set. WebPT Outcomes has built-in logic that prevents mismatched OMT scores from being compared and thus are not part of your reporting. If you selected the wrong OMT by mistake, addend the note and add the correct OMT.