WebPT Support Options

WebPT's family of products each has its own dedicated support team. Check out the information below to identify where you can get the help you need.

Additional Product Knowledge Bases

• Therabill https://therabill.zendesk.com/hc/en-us 
• RevFlow https://help.revflow.webpt.com/
• WebPT Billing https://help.billing.webpt.com/
• Reach https://help.reach.webpt.com/
• HEP https://help.hep.webpt.com/
• Patient Portal (Reach) https://help.portal.strivehub.com/
• WebPT Local https://help.local.webpt.com/

Need help with the WebPT EMR? 

Reach out to support@webpt.com or call 1-866-221-1870, option 2, option 1. Support is also available in the WebPT EMR through Live Chat (located in the lower-left corner of your screen).

Need help with the Therabill? 

Reach out to support@therabill.com or call 1-866-221-1870, option 2, option 2.

Need help with RevFlow? 

All of your existing RevFlow email support options remain, contact revflowsupport@webpt.com for general service or call 1-866-221-1870, option 2, option 3.

Need help with Reach, HEP, or Local?

Email reachsupport@webpt.com.

Account questions? 

Reach out to success@webpt.com.

Invoice questions?

Email support@webpt.com or call 1-866-221-1870, option 2, option 4.

Practice Billing or Financial Health questions? 

Reach out to your assigned Hub Manager.