WebPT Support Options
WebPT's family of products each has its own dedicated support team. Check out the information below to identify where you can get the help you need.
Product | Knowledge Base | Assistance and Support |
WebPT EMR | https://help.emr.webpt.com/ |
|
Therabill | https://therabill.zendesk.com/hc/en-us | Reach out to support@therabill.com or call 1-866-221-1870, option 2, option 2. |
RevFlow | https://help.revflow.webpt.com/ |
|
WebPT Billing | https://help.billing.webpt.com/ | Reach out to webptbillingsupport@webpt.com or call 1-866-221-1870, option 2, option 3. |
Reach | https://help.reach.webpt.com/ | Email reachsupport@webpt.com. |
HEP | https://help.hep.webpt.com/ | Email reachsupport@webpt.com. |
Patient Portal (Reach) | https://help.portal.strivehub.com/ | Email help@strivehub.com |
WebPT Local | https://help.local.webpt.com/ | Email reachsupport@webpt.com. |
Referral Management | https://rrm.helpscoutdocs.com/ |
Email rrmsupport@webpt.com |
Advanced Reporting | https://help.analytics.webpt.com// |
Email reportingsupport@webpt.com |
Keet | https://keet.zendesk.com/hc/en-us/requests/new |
Email support@keethealth.com |
Clinicient | https://go.empowerconnect.com/ |
|
Account, Billing, Marketplace and CEU Assistance
Help with | For Assistance |
Patient Billing | Call 1-800-478-2778 |
Member Services/Account Updates |
|
Invoices and Billing |
|
Marketplace |
|
Practice Billing or Financial Health |
Reach out to your assigned Hub Manager. |
WebPT CEU |
For WebPT CEU account inquiries email marketplace@webpt.com |