WebPT Support Options
WebPT's family of products each has its own dedicated support team. Check out the information below to identify where you can get the help you need.
Additional Product Knowledge Bases
- Therabill https://therabill.zendesk.com/hc/en-us
- RevFlow https://help.revflow.webpt.com/
- WebPT Billing https://help.billing.webpt.com/
- Reach https://help.reach.webpt.com/
- HEP https://help.hep.webpt.com/
- Patient Portal (Reach) https://help.portal.strivehub.com/
- WebPT Local https://help.local.webpt.com/
Need help with the WebPT EMR?
For same-day or next-day responses or fixes, reach out to firstname.lastname@example.org. For urgent issues or questions requiring an immediate response, call us at 866-221-1870, option 2, option 1. Support is also available in the WebPT EMR through Live Chat (located in the lower-left corner of your screen).
Need help with the Therabill?
Reach out to email@example.com or call 1-866-221-1870, option 2, option 2.
Need help with WebPT Billing?
Reach out to firstname.lastname@example.org or call 1-866-221-1870, option 2, option 2.
Need help with RevFlow?
Need help with Reach, HEP, or Local?
Need to make an account adjustment?
If you'd like to add or remove a clinic location, adjust the number of your subscriptions, or make demographic updates (i.e. update address, add a decision-maker, new logo, etc.) please reach out to email@example.com or call 1-866-221-1870, option 2, option 4.
Marketplace Order or WebPT CEU questions?
Practice Billing or Financial Health questions?
Reach out to your assigned Hub Manager.