Clear Web Browser Cache

Web browsers store website information such as photos to minimize page load time. However, all of this background data can slow down data-intensive apps such as WebPT. To speed usage, we recommend clearing your cache at least once a week, if not daily. Often, you can resolve WebPT application issues simply by clearing your web browser’s cache.

Google Chrome

  1. On your keyboard, hold down three keys at the same time: Control Shift Delete, and a screen will pop up:                                                             
  2. In the Time Range drop-down, select All Time.
  3. Select the following checkboxes: Cookies and other site data and Cached images and files.
  4. Click CLEAR DATA.

Firefox

  1. On your keyboard, hold down three keys at the same time: Control Shift Delete, and a screen will pop up:

  2. In the Time range to clear drop-down, select Everything.
  3. Select these four checkboxes: Browsing & Download History, Form & Search History, Cookies, and Cache.
  4. Click Clear Now.

Internet Explorer

Please visit Microsoft Support for instructions.

Apple Products

Please visit Apple Support for instructions.