Clear Web Browser Cache
Web browsers store website information such as photos to minimize page load time. However, all of this background data can slow down data-intensive apps such as WebPT. To speed usage, we recommend clearing your cache at least once a week, if not daily. Often, you can resolve WebPT application issues simply by clearing your web browser’s cache.
Google Chrome
- On your keyboard, hold down three keys at the same time: Control + Shift + Delete, and a screen will pop up:
- In the Time Range drop-down, select All Time.
- Select the following checkboxes: Cookies and other site data and Cached images and files.
- Click CLEAR DATA.
- Close all browser windows and re-open the browser.
Firefox
- On your keyboard, hold down three keys at the same time: Control + Shift + Delete, and a screen will pop up:
- In the Time range to clear drop-down, select Everything.
- Select these four checkboxes: Browsing & Download History, Form & Search History, Cookies, and Cache.
- Click Clear Now.
- Close all browser windows and re-open the browser.
Internet Explorer
Please visit Microsoft Support for instructions.