Accessing WebPT Products Abroad

WebPT products may be inaccessible from certain countries—such as India—to continue our high security standards and ensure the safety of your WebPT account and data. 

How can I access WebPT products while abroad?

To access WebPT applications, we recommend purchasing a low-cost VPN and designate a U.S. IP address to access the software.   

What’s a VPN?

A VPN is a virtual private network that acts as a security tunnel to prevent hackers from watching your computer activities.  It can be loaded onto your laptop as an application and in many cases, it’d be as easy as clicking a button to turn it on. On unsecured networks, hackers may be able to watch your keystrokes so they can later log into your account because they’ll know your username and password. Obtaining and using a VPN would help keep your private data private and help prevent a data breach. 

Do I just need a VPN while abroad?

While you will need a VPN to access WebPT products while in certain countries, using one while on public networks—such as at a cafe or airport—can provide an extra layer of security when accessing patient or other sensitive data even when you aren’t abroad.

Any suggestions for a VPN?

Here are links to VPN services used by our IT staff on their personal computers:

In which countries are WebPT products unavailable without a VPN?

You will be unable to access WebPT products without a VPN  in the following countries:

  • India