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WebPT Outcomes: Product Overview

Contents:

What are WebPT Outcomes?

As healthcare moves toward a pay-for-performance model, WebPT Outcomes enables therapists to assert their value as medical professionals, enhance their marketing techniques, better assess their— and their clinical teams’— performance through benchmarking, and empower themselves for more effective payer contract negotiations.

WebPT Outcomes is an integrated outcomes tracking solution that allows physical and occupational therapists to enhance patient care and objectively demonstrate their clinical performance to insurance carriers, patients, and referral sources through quick patient data collection and industry-standard, comprehensive reports. WebPT Outcomes provides a diverse library of evidence-based, industry-accepted tests that are already familiar to—and respected within—the healthcare community at large, including risk-adjusted national outcome comparison reports.

Objective Tab of Evaluations

While on the Objective tab of an evaluation (Initial Exam, Progress Note, Re-exam or Discharge Summary), outcomes are easily selectable from a drop-down menu in the Outcomes Measurement Tools section:

Once you’ve selected a test from the drop-down, click the Show Test link to complete the questionnaire. If your patient has completed the OMT with one of our intake methods, the staged outcome will appear as described here. 

Alternatively, you can print the test and provide it to the patient for completion. Transcribe patient responses later using the Show Test link.

Note: you must use the Show Test link to enter in all OMTs not staged using one of the three intake methods. Any scores entered directly in the scoring box will not count towards Outcomes. 

The outcomes will contain the outcome questionnaire, additional questions about pain, patient satisfaction, and perception, which will be explained in more detail in the Available Outcomes section.

Available Outcomes

The following questionnaires are available as part of WebPT Outcomes:

You will see these questionnaires available from the Please Select Outcome drop-down during an evaluation.

Measuring Patient Pain, Satisfaction, and Perception 

In addition to the standard outcome tool, the questionnaires will also include additional questions to measure patient pain, satisfaction, and perception. 

The initial examination will include one extra question about pain in addition to the standard outcome tool:

The progress note, re-exam, or discharge will include four questions about patient pain, satisfaction, and perception in addition to the standard outcome.

Note: you must complete a discharge summary note for all outcomes patients you want to report on. 

Print Outcomes Ahead of Time

To print these questionnaires out at any time, choose OMT Forms from the Tools group on the left navigation panel of the app:

Reporting: Patient-level

After you finalize a note, the outcomes questionnaire will appear as a separate report in the Records section:

Here’s the patient report breakdown:

Company-level Reporting 

Note: Company-level reporting is included with the paid version of Outcomes.

To have accurate and meaningful outcomes data, your clinic must consistently report outcomes correctly for 60-90 days. To access the Outcomes reporting feature, click “Outcomes Reports” in the Reports section of the navigation panel.

There are three reporting group sections: Company, Patient, and National. For more information on each report, refer to the Reports Details table that appears later in this section. 

Once you’ve selected a report, you can customize the parameters to filter, sort, and group the data the way you want to view it. Such parameters may include date range, therapist, questionnaire, location, diagnosis, physician, payer class (insurance), litigation, direct access, and employer. When you run a report, the app generates a PDF to display the results.

Company Reports

Clinical Dashboard
 Includes pie chart for patient satisfaction, pie chart for percent of patients meeting their goals, the breakdown of clerical outcome tools created, and a list of top eight referral diagnosis
Clinical Outcomes Summary
 Shows OMTs used and the average score for each. Also shows the individual therapist breakdown for each OMT.
Clinical Outcomes Trending
 Displays the current Quarter in comparison to the last quarter. This shows the average amount of improvement patients have demonstrated for each outcome tool. It also breaks down changes for each therapist. Finally, it features a green bar that highlights the point in time associated with the best results
Duration of Care
 Breaks down the number of patients a therapist has seen. Shows each therapist’s average number of visits, number of patients, and total visits.
Pain Scale Improvement  Provides a by therapist breakdown of patient pain scale improvement. Note: This report does not factor in the number of patients the therapist has seen.
Patient Perception
 Provides various breakdowns of patient satisfaction, including aggregate totals for all therapists as well as individual therapist totals. Note: This report allows you to reference the total number of patients who responded.
Utilization
 Shows the number of EMR evals compared to the number of Outcomes Initial Evals as well as the completion of care entries for a particular clinic.

Patient Reports

Dissatisfied Patients
 Provides an overview of all the patients who have selected either Unsatisfied or Very Unsatisfied in the follow-up questions.
Missing Discharges
 This report shows a list of all patients who have not yet had a discharge outcome score entered into the system, despite having had an initial outcome score and possibly a follow-up outcome score.
Patient Dashboard
 This graph displays individual patient pain scale progress as well as the OMT score progress on one page.
Patient List
 This report shows a list of all patients who had an outcome score entered in the selected time frame. By default, this report is grouped by the therapist.
Patient Outcomes Tool Progress
 This report gives a summary of the overall progress a patient has reported.
Patient Pain Scale Progress
 This report gives a summary of the overall progress (i.e. for all visits) a patient has reported using the pain scale.
Patient Visit
 This is a report of the individual patient visit. It shows the patient’s pain level, satisfaction, and specific outcomes scoring answers.
Patient Visit-Medicare G Codes
 This report displays suggested levels of disability for Medicare patients in conjunction with the specific test answers.

National Reports

Clinic Ranking Report
 This report provides a comparison of all company clinics. Each clinic displays on a single line with the same information displays in the Clinic Report Card.
Clinic Report Card
 This report is a more detailed view of the Clinic Ranking Report. It shows how the system grades each clinic.
National Clinical Outcomes Summary
 This report compares your company’s average scores for all clinicians to the national average for each of the different outcome tools provided. This information is represented in a spreadsheet format as well as a bar graph showing the percentage of change for each OMT.
National Patient Perception
 This report provides both a bar graph and a numerical breakdown to compare your company’s average pain, satisfaction, functional improvement, and goals met results to the national averages.
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