WebPT Outcomes: Product Overview
- What are WebPT Outcomes?
- Objective Tab of Evaluations
- Available Outcomes
- Measuring Patient Pain, Satisfaction, and Perception
- Print Outcomes Ahead of Time
- Reporting: Patient-level
- Company-level Reporting
What are WebPT Outcomes?
As healthcare moves toward a pay-for-performance model, WebPT Outcomes enables therapists to assert their value as medical professionals, enhance their marketing techniques, better assess their— and their clinical teams’— performance through benchmarking, and empower themselves for more effective payer contract negotiations.
WebPT Outcomes is an integrated outcomes tracking solution that allows physical and occupational therapists to enhance patient care and objectively demonstrate their clinical performance to insurance carriers, patients, and referral sources through quick patient data collection and industry-standard, comprehensive reports. WebPT Outcomes provides a diverse library of evidence-based, industry-accepted tests that are already familiar to—and respected within—the healthcare community at large, including risk-adjusted national outcome comparison reports.
Objective Tab of Evaluations
While on the Objective tab of an evaluation (Initial Exam, Progress Note, Re-exam or Discharge Summary), outcomes are easily selectable from a drop-down menu in the Outcomes Measurement Tools section:
Once you’ve selected a test from the drop-down, click the Show Test link to complete the questionnaire. If your patient has completed the OMT with one of our intake methods, the staged outcome will appear as described here.
Alternatively, you can print the test and provide it to the patient for completion. Transcribe patient responses later using the Show Test link.
The outcomes will contain the outcome questionnaire, additional questions about pain, patient satisfaction, and perception, which will be explained in more detail in the Available Outcomes section.
The following questionnaires are available as part of WebPT Outcomes:
- Bates-Jensen Wound Assessment Tool (BWAT): This documentation tool is used to assess and quantify wound healing at different stages.
- Berg Balance Scale: This is a functional balance test, used to test a person's static and dynamic balance abilities. Because this test is administered by a therapist, and not self-reported, it won't be available via the Outcomes Intake methods.
- Dizziness Handicap Inventory: Identifies difficulties patients may be experiencing due to dizziness; common for vestibular cases.
- Foot and Ankle Ability Measure - Sports Subscale: Assesses function in individuals with leg, ankle, and foot-related impairments. Specifically, the Sports subscale assesses more difficult tasks that are essential to the sport and is a population-specific subscale designed for athletes.
- Hip Disability and Osteoarthritis Outcome Score (HOOS): Used to assess the patient's opinion about their hip and associated problems and to evaluate symptoms and functional limitations related to the hip during a therapeutic process.
- Knee Injury Osteoarthritis Outcomes Score (KOOS): Identifies how the patient's knee impacts their ability to do their usual activities. Commonly used for short-term and long-term follow-up of several types of knee injury including osteoarthritis.
- Lower Extremity Functional Scale (LEFS): Identifies a patient’s ability to perform everyday tasks; common for lower extremity cases.
- Lymphedema Life Impact Scale (v2): This comprehensive lymphedema-specific instrument assesses the effects of lymphedema in any extremity.
- Modified Falls Efficacy Scale (MFES): Measures how confident an individual is in their ability to complete a particular activity without falling.
- Modified Oswestry Low Back Pain: Used to measure a patient's impairment and quality of life; common for low back cases.
- Neck Disability Index Questionnaire: Identifies how neck pain has affected a patient’s ability to manage everyday life; common for cervical cases and headaches.
- Pelvic Floor Distress Inventory Short Form 20: Used to create a symptom inventory and measure of the degree of bother and distress (quality-of-life) caused by pelvic floor symptoms.
- Upper Extremity Quick DASH: Identifies a patient’s ability to perform certain activities; common for upper extremity cases. (DASH stands for Disabilities of Arm, Shoulder, and Hand.)
You will see these questionnaires available from the Please Select Outcome drop-down during an evaluation.
Measuring Patient Pain, Satisfaction, and Perception
In addition to the standard outcome tool, the questionnaires will also include additional questions to measure patient pain, satisfaction, and perception.
The initial examination will include one extra question about pain in addition to the standard outcome tool:
The progress note, re-exam, or discharge will include four questions about patient pain, satisfaction, and perception in addition to the standard outcome.
Print Outcomes Ahead of Time
To print these questionnaires out at any time, choose OMT Forms from the Tools group on the left navigation panel of the app:
After you finalize a note, the outcomes questionnaire will appear as a separate report in the Records section:
Here’s the patient report breakdown:
Note: Company-level reporting is included with the paid version of Outcomes.
To have accurate and meaningful outcomes data, your clinic must consistently report outcomes correctly for 60-90 days. To access the Outcomes reporting feature, click “Outcomes Reports” in the Reports section of the navigation panel.
There are three reporting group sections: Company, Patient, and National. For more information on each report, refer to the Reports Details table that appears later in this section.
Once you’ve selected a report, you can customize the parameters to filter, sort, and group the data the way you want to view it. Such parameters may include date range, therapist, questionnaire, location, diagnosis, physician, payer class (insurance), litigation, direct access, and employer. When you run a report, the app generates a PDF to display the results.
| Clinical Dashboard
||Includes pie chart for patient satisfaction, pie chart for percent of patients meeting their goals, the breakdown of clerical outcome tools created, and a list of top eight referral diagnosis|
| Clinical Outcomes Summary
||Shows OMTs used and the average score for each. Also shows the individual therapist breakdown for each OMT.|
| Clinical Outcomes Trending
||Displays the current Quarter in comparison to the last quarter. This shows the average amount of improvement patients have demonstrated for each outcome tool. It also breaks down changes for each therapist. Finally, it features a green bar that highlights the point in time associated with the best results|
| Duration of Care
||Breaks down the number of patients a therapist has seen. Shows each therapist’s average number of visits, number of patients, and total visits.|
|Pain Scale Improvement||Provides a by therapist breakdown of patient pain scale improvement. Note: This report does not factor in the number of patients the therapist has seen.|
| Patient Perception
||Provides various breakdowns of patient satisfaction, including aggregate totals for all therapists as well as individual therapist totals. Note: This report allows you to reference the total number of patients who responded.|
||Shows the number of EMR evals compared to the number of Outcomes Initial Evals as well as the completion of care entries for a particular clinic.|
| Dissatisfied Patients
||Provides an overview of all the patients who have selected either Unsatisfied or Very Unsatisfied in the follow-up questions.|
| Missing Discharges
||This report shows a list of all patients who have not yet had a discharge outcome score entered into the system, despite having had an initial outcome score and possibly a follow-up outcome score.|
| Patient Dashboard
||This graph displays individual patient pain scale progress as well as the OMT score progress on one page.|
| Patient List
||This report shows a list of all patients who had an outcome score entered in the selected time frame. By default, this report is grouped by the therapist.|
| Patient Outcomes Tool Progress
||This report gives a summary of the overall progress a patient has reported.|
| Patient Pain Scale Progress
||This report gives a summary of the overall progress (i.e. for all visits) a patient has reported using the pain scale.|
| Patient Visit
||This is a report of the individual patient visit. It shows the patient’s pain level, satisfaction, and specific outcomes scoring answers.|
| Patient Visit-Medicare G Codes
||This report displays suggested levels of disability for Medicare patients in conjunction with the specific test answers.|
| Clinic Ranking Report
||This report provides a comparison of all company clinics. Each clinic displays on a single line with the same information displays in the Clinic Report Card.|
| Clinic Report Card
||This report is a more detailed view of the Clinic Ranking Report. It shows how the system grades each clinic.|
| National Clinical Outcomes Summary
||This report compares your company’s average scores for all clinicians to the national average for each of the different outcome tools provided. This information is represented in a spreadsheet format as well as a bar graph showing the percentage of change for each OMT.|
| National Patient Perception
||This report provides both a bar graph and a numerical breakdown to compare your company’s average pain, satisfaction, functional improvement, and goals met results to the national averages.|